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Sleep Trial

We at AstraBeds.com believe that we have created the world’s best sleep system, but we also realize that you are buying our products sight unseen.

When does the trial start?

 AstraBeds.com guarantees your comfort, however if there is any reason you are not satisfied with your mattress, you may return it anytime within the 90th day after receiving your bed to exchange your mattress for one of our other comfort level mattresses, at no charge to you! You would only be responsible for any price difference between your original mattress and your replacement one. We do not charge you a restocking fee, and we do not charge you to reship the replacement mattress to you! We will provide you with one complimentary mattress exchange at no charge. By working closely with our customers to match them with the best mattress based upon each ones specific preferences and needs, we strive to provide you with the best mattress the first time, however you do have the peace of mind knowing that we will exchage your mattress during our 90 night sleep exchange trial period if needed. Simply call us and we will discuss your concerns and suggest the best possible replacement mattress for you based upon your needs. After deciding which replacement mattress is right for you, we will issue you a Return Authorization Number. You then would send the mattress back to us. (Please note: All beds must be returned in like-new condition - no holes, stains or odors such as cigarette - to qualify for a comfort exchange. Customers are responsible for any shipping costs incurred during return shipping.

What happens after 90 days?

We offer the longest warranty in the business, a 20 Year Warranty. It's a reflection of our commitment to quality and product integrity. For additional information on our warranty please call our Customer Service Department toll free 1-888-880-0202.

Thanks for taking the time to look at us!

Sincerely,

 AstraBeds.com


 
Cancellation Policy:

Cancellation Policy I: If an order has not shipped and you wish to cancel before 24 hours there will be no cancellation fee. If you wish to cancel an order after 24 hours of placing it there will be a $19 cancellation fee for orders under $500. Orders over $500 will impose a $39 cancellation fee.

Cancellation Policy II: If an order is canceled after it has shipped or if it is refused upon delivery, you will be liable for all delivery charges. This includes the cost of shipping the product(s) out to you and the cost of bringing the product(s) back to our distribution center. A mandatory 15% restocking fee will be deducted from all canceled or refused orders that have already shipped. This policy applies to all orders including orders that qualified for free delivery. Order over $2000 will impose a $100 Cancellation Fee.
 
 
 
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Tempur-Pedic ® is a registered trademark of Dan-Foam A/S Corporation. We don't sell the Tempur-Pedic ® brand, and we are in no way affiliated with Tempur-Pedic ®.
The information on this site with regard to Tempur-Pedic ® foam is for comparison purposes to our product line only.