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Simply comfortable, the Essential Adjustable Bed package comes with our SerenityBed latex mattress and ErgoStar Genesis adjustable base, plus White Glove delivery for added convenience. With customizable mattress firmness and essential adjustable features like one-touch hand controls and wall-hugger design, this system is ready to meet your needs and have you sleeping better in no time!
The ISO 9000 family of standards represents an international consensus on good quality management practices.
UL is the trusted source across the globe for product compliance.
90 Night Comfort Exchange
Your comfort is our top priority. If you're not satisfied with the feel of your mattress, we'll assist you in exchanging it for one with a different firmness level. You'll love the comfort of your bed, we guarantee it.
25 Year Warranty
Every Astrabeds premium latex mattress carries a standard warranty of 25 years, ensuring absolute protection throughout the lifespan of your bed. We back every purchase with the same level of quality, guaranteed. From the date of the original purchase, your mattress is warrantied against defective workmanship or structural defects outside of the margins of personal usage. We help you safeguard your investment. View more details.
Astrabeds warranties your Astrabeds mattress for a period of TWENTY FIVE (25) years, Ten (10) years full replacement warranty, Ten (15) years pro-rated to the original purchaser from the date of original purchase. Your Astrabeds mattress will be replaced or repaired at our option, without cost to you, should it be deemed defective because of faulty workmanship or structural defects during the first Ten (10) years subject to limitation specified in this warranty.
During the pro-rated period, at our option, we will repair your mattress subject to a handling charge or replace the mattress based on a pro-rate schedule. The pro-rated charge will be as follows: the number of years you have owned the mattress divided by twenty (20), times the original purchase price. All transportation costs are the responsibility of the purchaser and will be in addition to the pro-rated charges.
This warranty covers deterioration in the cell structure of the materials that causes the mattress to have a visible indentation greater than three-fourth (0.75%) of an inch, not associated with a sag in the foundation or bed platform. Defects resulting in splitting or cracking of the material, with normal usage and proper handling, are also covered. Astrabeds mattress has been designed to be used on a solid wood, non-spring, completely flat foundation or bed platform. Substitution or use of improper foundations, platforms, box springs or other bases upon which the mattress is placed is not acceptable and will void your Astrabeds mattress warranty and all other warranties expressed or implied. In the even of a warranty claim, you may be required to provide proof of the quality and suitability of the mattress foundation being provided to your mattress.
All warranties contained herein shall not apply if the mattress, foundation, or cover has been physically abused, damaged, burned, moisture saturated, cut or torn. Astrabeds reserves the right to refuse repair or replacement of any product deemed to be in an unsanitary condition. This warranty is valid only to the original purchaser of the product. If the original purchaser sells the product, the subsequent purchaser takes the product "as is" and "with all faults." Warranty claims are to be made at the point of purchase directly through the original dealer. Proof of Purchase is required for all warranty claims. You may contact Astrabeds customer service at 1-888-880-0202 or send an e-mail cs@astrabeds.com
20-Year Warranty
The ErgoStar Genesis comes with a 20-year warranty, ensuring absolute protection throughout the lifespan of your base. We back every purchase with the same level of quality, guaranteed. From the date of the original purchase, your adjustable bed is warrantied against defective workmanship or structural defects. You can rest easy knowing that your purchase is protected; we help you safeguard your investment.View more details.
Your adjustable base is warranted against defects in materials or workmanship for a period of one year from the date of purchase to the original purchaser. During the first year we will repair or replace, at no cost to the original purchaser, any defective part. This includes all authorized labor and transportation costs incurred with the repair or replacement of any part found to be defective.
Your adjustable base has a two year, full replacement warranty on parts, labor and transportation on the motors should your motors fail during the first two years of this warranty from the original purchase date.
During year 2 through 5, from the original purchase date, we will replace any part on the adjustable base found to be defective, to the original purchaser. Liability is limited to the replacements of the defective part(s) ONLY, with the purchaser responsible for all service, installation, and transportation cost of said part(s).
During year 6 through 20 from the original purchase date, we will replace, within the terms and conditions set forth this paragraph, our adjustable base part(s) found to be defective. Purchaser shall pay 1/180 of the current replacement cost of the defective part multiplied by the number of months after the fifth year, from the original purchase date. This warranty applies only to the replacement part(s); purchaser may be subject to charges for said parts to include, but not limited to, freight charges. Liability shall be limited to the replacement of the defective part(s) ONLY with the purchaser responsible for all service, installation and freight cost for said part(s).
In Home Repair Service
We make maintenance easy. Keep your adjustable bed in pristine condition with our in home assembly & repair service. Our team of expert technicians will work around you to help maintain the same high level of quality out of your adjustable bed from the moment you receive it.
White Glove Delivery Service
Free White Glove Delivery (a $299 value) includes 2 persons to deliver the adjustable bed, bring it into your bedroom and fully assemble the bed to a working condition, cleaning up all debris afterwards.
We know buying a new mattress is a personal experience, and we want you to be happy with your purchase. While we strive to match customers with the best mattress the first time, you can rest easy knowing that you can exchange or return your mattress if necessary. If you are not satisfied with your mattress, ship it back to us within 90 days for a full refund. Adjustable beds and accessories do not have a trial period.
Visit our Sleep Trial page for more information.