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(888) 880-0202 monday - friday, 9am - 6pm saturday, 10am - 2pm *all times arizona - mst


Why should I get a new mattress?

Traditional innerspring mattresses only have a shelf life of about five to seven years. After that, they stop providing support, so you’ll wake up groggy and sore. A new, supportive mattress will allow your body to truly rest and you’ll have more energy and feel more energetic.

Will my box spring work with an Astrabeds mattress?

You may use your box spring, but we ask that you set a piece of moisture-resistant plywood over it. The springs inside box springs can unwind underneath your mattress and puncture it. This will damage your mattress and void your warranty.

Where can I try the mattress?

We don’t have our mattresses in any showrooms. We do offer a 90 night sleep trial. If after 30 nights with your mattress you’re not satisfied, you can return or do a layer exchange. Find out more about our sleep trial and see why you’ll sleep without any stress.

Do you offer discounts?

You can see what promotions are running by subscribing to our email list. You’ll find the best deals for a comfortable night’s sleep there. Note, that you can’t combine deals.

What does your warranty cover?

We offer a 25 year warranty for our mattress. Depending on what adjustable base you purchase, your warranty terms will be different. All information regarding adjustable base warranties as well as the complete warranty terms for our mattresses can be found on the Warranty Information page.

How can I place an order?

You can add items to your cast by visiting any of our product pages. Check out any time by accessing your shopping cart in the upper right hand corner of the page. From there you can check out. If you’d prefer to make an order over the phone, you can contact us at 1 (888) 880–0202. We will be happy to assist you with your order.

How can I pay for this?

We want you to be able to make your purchase with the greatest ease. That’s why we accept all major credit cards. You can also pay by check over the phone, but this could make the wait for your bed a little longer.

How long until I have my mattress?

Standard mattresses and foundations will ship from our manufacturing facility within 5-7 business days of ordering. Custom sized and split firmness mattresses take 10 business days to ship. Deliveries can take anywhere from 1-5 business days after shipping. They’re shipped using FedEx or UPS.

How long until I have my adjustable bed?

We ship adjustable bases using a professional freight company to make sure they are handled with care. Your adjustable will be delivered between 6-7 weeks with either white glove or curbside delivery.

How long until I have my bedding accessories?

We will ship your accessories with UPS or FedEx. They’ll arrive within one to two weeks.

What is White Glove Delivery?

White Glove Delivery is an added service for an additional charge that includes setup of your adjustable bed only. Your adjustable bed will be sent to a White Glove Delivery Agent and they’ll schedule a time to come to your home and set up your sleeping experience. Please note: Your mattress will be delivered first and you should have this item before making an appointment. This option could delay delivery time of your adjustable bed.

What is Curbside Delivery?

Our standard shipping method is curbside delivery. Your items will be shipped via FedEx or UPS and delivered curbside. Delivery personnel aren't allowed to enter your home or perform any setup of your mattress or other items. If you ordered an adjustable base, this item will ship with a special freight company and it will require a signature when it is delivered.

Will I have to sign for my packages?

You don't need to worry about signing for your mattress or any accessories if you ordered them. Adjustable bases always need a signature when being delivered.

How can I see where my order is?

If you’d like to check the status of your order, you can log on to your account. You may also contact our customer service team by email at our customer service address or by phone at 1 (888) 880–0202.

How do I return or exchange my mattress?

If after 30 nights with your mattress you’re not satisfied, you may call us at (888) 880-0202 to return or exchange. Learn about our 90 Night Sleep Trial here.

What should I do if I receive a damaged product?

Please inspect your items when they're delivered. Refuse delivery if you find an item is damaged or you're not satisfied with the condition of your order. Notify us immediately if you refused delivery.

Can’t find what you’re looking for? We’re here for you. Visit our contact page