Shipping Information
Free shipping in the continental US!
Shipping Information
We provide free shipping to anywhere in the contiguous USA. This includes mattresses, adjustable beds, and more!
Mattresses & Foundations
Mattresses & foundations are shipped typically via FedEx or UPS. They usually ship within 7-14 business days. Once shipped, delivery takes approximately 2-5 business days. Please note that mattresses are shipped with curbside delivery by default unless otherwise explicitly stated. Curbside delivery for a mattress does not include a call or appointment for delivery. This curbside delivery method will place the package either at your driveway or nearest door.
Adjustable Bases
The adjustable bases take slightly longer as we ship them to you via professional freight to assure proper handling of your base. Delivery for items shipped via Freight is coordinated with you for your adjustable base by appointment only. You will be contacted ahead of time to arrange a date and time for your delivery. For your convenience, our free standard shipping is right to the curb by your home. Professional set up via White Glove service (inside delivery & assembly) is available for a nominal fee.
Accessories
Accessories (such as sheets, pillows, and protectors) usually ship via FedEx or UPS and will arrive separately from your mattresses and/or adjustable beds.
For shipping information to Alaska, Hawaii, Canada, Mexico, or anywhere else in the world, please call us toll free at 1-888-880-0202. Astrabeds does not ship to APO addresses. Free shipping only applies to continental United States.
How long will it be before I receive my order?
Mattresses & Foundations
Mattresses & foundations are shipped typically via FedEx or UPS. They usually ship within 7-14 business days. Once shipped, delivery takes approximately 2-5 business days.
Adjustable Bases
Adjustable bases are shipped with a professional freight carrier to ensure proper and careful handling.
Depending on the shipping method selected (either "Curbside" or "White Glove" delivery) and your location, adjustable bases can arrive between 1 and 6 weeks.
Curbside Delivery for Adjustable Bases (1-5 weeks)
This is the quickest way to receive an adjustable base. The adjustable bed is shipped with a professional freight carrier who will bring the package to the curbside of your home, but will not perform any assembly. This delivery is by appointment only and requires a signature, so you can rest easy knowing you wont miss the shipment.
White Glove Delivery for Adjustable Bases (2-6 weeks)
This method is for those who need their adjustable base(s) brought into their home and set up for them. The adjustable bed is shipped with a professional freight carrier to a local delivery company. Once it arrives there, the local delivery company will contact you to schedule a day and time to deliver and set up your adjustable base. This delivery is by appointment only and requires a signature. So, you can let us take care of the moving and lifting without worrying about missing the shipment.
Accessories
Accessories are shipped via FedEx or UPS. They arrive in approximately 1-2 weeks.
How do I track the status of my order?
You can log onto your account anytime to check the status of your order.
Click here to sign in to your account.
As an alternative, you may contact our friendly and responsive customer service team with any questions by phone at 1-888-880-0202, or by email at cs@astrabeds.com.
Will my order arrive all at once or in separate packages or shipments?
Typically, an order will arrive in 2-3 shipments with accessories being the first to arrive followed by mattresses and finally adjustable beds.
Can I expedite my shipping?
Yes, we do offer expedited shipping options on select products at an additional cost.
I placed my order with standard delivery, but I need it sooner!
Please call 1-888-880-0202 at your earliest convenience so that we may discuss options to expedite your shipments.
Will I have to sign for my packages?
- Mattresses and accessories typically do not require a signature for delivery.
- Adjustable bases require a signature for delivery.
What is the difference between "White Glove" and "Curbside" delivery?
- "White Glove" is a delivery service that assembles adjustable bases in a room of your home.
- "Curbside" is the method where adjustable bases are delivered to the curbside in front of your home.
Don't see your question here? Call or email us for an answer!
- Product Information, Expediting Delivery, Sales
1-888-880-0202 | info@astrabeds.com
- Order Tracking and Status Updates
1-888-880-0202 | cs@astrabeds.com
Track order status
There's three easy ways to check the status of your order:
- Sign into your account by clicking here.
- Email customer service at cs@astrabeds.com
- Call our customer service team directly at 1-888-880-0202.