SLEEP TRIAL
90 Day Trial, Free Return Shipping
At Astrabeds, we understand that the relationship between you, your comfort, and your mattress is important.
We offer a 90 day, in-home trial period for you to fully experience the real benefits of sound sleep. If you are
unsatisfied with the level of comfort, we emphasize a no-hassle return & no-hassle exchange process.
FREE RETURNS
Your time is valuable. We make returns and exchanges easy at Astrabeds.
- Sleep on your new SimplyRest mattress for at least 30 nights to fully experience its comfort and support.
- If you are not 100% satisfied with the comfort of your mattress within 90 days, simply
call or email customer service for a Return Merchandise Authorization (RMA). - Once the RMA is issued, simply package the mattress and we’ll pay to ship the
mattress back to our warehouse at no cost to you. - After the mattress is verified to be free of stains or odors, we’ll issue you a full refund.
Free return shipping promotion applies to orders made on or after 06/23/2011.
DETAILS
Mattresses must be in like new condition, without stains or odors.
Accessories, foundations, and adjustable beds do not have a trial period and are non-returnable.
WHAT HAPPENS IF I ORDER THE WRONG SIZE?
It is our greatest desire that you have a mattress system that meets your every comfort expectation. In order
for your sleep experience to be successful on every level, it is important that you order the correct mattress size.
Due to the high cost of shipping, if an incorrect size mattress is ordered and must be exchanged, we must
charge for the difference in cost between the sizes and also for related shipping costs for the return, and the
reshipment of the correct size.
WHAT HAPPENS AFTER THE 90 DAYS?
As a reflection of our commitment to quality and product integrity, we provide a 20-Year Warranty for our
mattresses, the longest warranty in the business. For additional information on our warranty call our
Customer Service Department toll free 1-888-880-0202.
CONTACT INFORMATION
phone:
888-880-0202
fax:
480-446-3038
email:
Customer Service
customerservice@astrabeds.com
Wholesale Inquiries
wholesale@astrabeds.com
CORPORATE HEADQUATERS
2010 E. University Dr, Suite #23
Tempe, AZ 85281
MEDIA
If you are a member of the media and have questions about Astrabeds’ products, please send an email to cs@astrabeds.com.
WEBSITE
Do you have questions about our website? If you have questions, trouble accessing a page or would like to provide us with feedback, please send an email to cs@astrabeds.com.

