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Warranty Information

Latex mattresses

SonomaBed, SerenityBed, HarmonyBed, & SolaceBed

25-Year Warranty

Astrabeds warranties your Astrabeds mattress for a period of TWENTY FIVE (25) years, ten (10) years full replacement warranty, fifteen (15) years pro-rated to the original purchaser from the date of original purchase. Your Astrabeds mattress will be replaced or repaired at our option, without cost to you, should it be deemed defective because of faulty workmanship or structural defects during the first ten (10) years subject to limitation specified in this warranty.

During the pro-rated period, at our option, we will repair your mattress subject to a handling charge or replace the mattress based on a pro-rate schedule. The pro-rated charge will be as follows: the number of years you have owned the mattress divided by twenty five (25), multiplied by the original purchase price. All transportation costs are the responsibility of the purchaser and will be in addition to the pro-rated charges.

This warranty covers deterioration in the cell structure of the materials that causes the mattress to have a visible indentation greater than three-fourth (0.75%) of an inch, not associated with a sag in the foundation or bed platform. Defects resulting in splitting or cracking of the material, with normal usage and proper handling, are also covered. Astrabeds mattress has been designed to be used on a solid wood, non-spring, completely flat foundation or bed platform. Substitution or use of improper foundations, platforms, box springs or other bases upon which the mattress is placed is not acceptable and will void your Astrabeds mattress warranty and all other warranties expressed or implied. In the even of a warranty claim, you may be required to provide proof of the quality and suitability of the mattress foundation being provided to your mattress.

All warranties contained herein shall not apply if the mattress, foundation, or cover has been physically abused, damaged, burned, moisture saturated, cut or torn. Astrabeds reserves the right to refuse repair or replacement of any product deemed to be in an unsanitary condition. This warranty is valid only to the original purchaser of the product. If the original purchaser sells the product, the subsequent purchaser takes the product "as is" and "with all faults." Warranty claims are to be made at the point of purchase directly through the original dealer. Proof of Purchase is required for all warranty claims. You may contact Astrabeds customer service at 1-888-880-0202 or send an e-mail cs@astrabeds.com.

Adjustable beds

ErgoStar Evolution

20-Year Manufacturer Warranty

Year 1:
For the first year of owning your Ergo Invincible adjustable base, it will have non-excluded defects covered. Repairs or replacements of non-excluded defects will be repaired or replaced at no cost to you. All authorized labor and transportation costs associated with the repairs or replacements parts found to be defective.

Year 2-3:
If there are any defects found in your adjustable base that aren't excluded, then they will be replaced or repaired. You are responsible to pay all service and transportation costs related to the costs of receiving and installation of the new part.

Years 4-20:
The manufacturer will replace steel and mechanical base parts found to be defective that are not previously excluded. This warranty does not cover any electronics, electrical components, drive motors or massage motors. You are responsible to pay all service and transportation costs related to receiving and installation of the new part and a portion of the cost of the replacement steel or mechanical parts. This is based on the number of months that have passed since the third year of you owning your Ergo Invincible. By the end of 20 years, you will be responsible for all repair and replacement costs.

This warranty does not apply:

  • To damage caused by you
  • If there has been any repair or replacement of adjustable bases parts by an unauthorized person
  • If the adjustable base has been mishandled (whether in transit or by other means), subjected to physical or electrical abuse or misuse
  • To damage to mattresses, fabric, cables, electrical cords or items supplied
  • If there has been any modification of the adjustable base without prior written consent
  • To costs for unnecessary service calls, including costs for in-home service calls solely for the purpose of educating You about the adjustable base or finding a satisfactory power connection.
  • Over exceeding the weight restriction

Some states do not allot the exclusion of incidental or consequential damages, therefore the above limitation or exclusion may not apply. The warranty gives the Purchaser specific legal rights. The Purchaser may have other rights which may vary from state to state. This warranty is valid in all 50 states, and the 10 provinces and three territories of Canada.

*Full warranty terms and conditions can be found at lpadjustablebeds.com

Leggett & Platt® Prodigy™

Lifetime Limited Manufacturer Warranty

Leggett & Platt© adjustable beds feature a lifetime manufacturer warranty against defects in materials or workmanship with superior service and support. The warranty applies to the original purchaser only. Your adjustable bed includes a Warranty registration card that MUST be returned within 30 days of receipt of product.

For systems with DC Motors:

  • 1-Year Full Warranty
  • 2-Year Parts Only Warranty
  • Lifetime Limited on Mechanics (Excludes Electronics, electrical components, drive motors, and massage motors)

For systems with AC Motors:

  • 1-Year Full Warranty
  • 5-Year Parts Only Warranty
  • Lifetime Limited on Mechanics (Excludes Electronics, electrical components, drive motors, and massage motors)

*Full warranty terms and conditions can be found at lpadjustablebeds.com

Accessories

All other products including Pillows and Bedding are not warrantied by Astrabeds or their respective manufacturers unless expressly implied on the product page.

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